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How to Connect & Resolve Queries with Bajaj Finserv Customer Care

Bajaj Finserv Customer care
In: Business

The influx of digitization has transformed the finance sector considerably. Previously, connecting with a customer and solving any grievances used to be a tedious process, which no longer is the case. Currently, online portals and mobile applications have solved this issue and made it more accessible for everybody. Customers of Bajaj Finserv can connect with customer service executives through Email, SMS, chatbot, customer care number, and the Experia portal. However, individuals must note that opting for Experia for Bajaj Finserv customer care will also provide additional advantages. 

How to connect through the Bajaj Finserv Experia portal 

To connect with Bajaj Finserv through this Experia portal, customers have to login to their account. The steps to login are provided below.

  1. Visit the official portal of Bajaj Finserv customer portal Experia
  2. Login to your account using your customer ID, mobile number, and email ID
  3. Customers can also choose to enter either the OTP or the password
  4. For OTP login, click on ‘Next’ and then ‘Generate OTP’
  5. Lastly, validate the received OTP, and provide the required details to login. Alternatively, customers can also login to their account through Facebook or Google

After logging in, customers can easily connect with the customer service executive to resolve their queries. 

But the other ways to resolve questions from any cities in India are – 

  • Bajaj Finserv customer care number

If an individual is already an existing customer of Bajaj Finserv, he/she can call Bajaj Finserv toll-free number08698010101 to resolve his/her queries. But, individuals must remember that they must call from a contact number registered with Bajaj Finserv. 

  • Bajaj Finserv customer care Email ID

To reach Bajaj Finserv customer service through Email, customers have to send an Email to wecare@bajajfinserv.in. Apart from it, they can visit the official website of the Bajaj Finserv and navigate to the ‘reach us’ section. From there, click on ‘Email Us’ and proceed accordingly.

  • Bajaj Finserv customer care SMS service

Customers of Bajaj Finserv can raise concerns and access their information by sending an SMS from their registered mobile number. But, make sure to use the correct code while sending an SMS to the officials for initiating query resolution. 

  • Bajaj Finserv chatbot – Blu

The chatbot Blu provides instant query resolution support regarding EMI Network Card, fixed deposit, account statement, updating contact details and others. Also, this is available 24X7 on the right side of Bajaj Finserv’s home page. 

Although there are multiple options available to resolve a query, the Experia portal is the most convenient way to do so. Apart from query resolution, some of the other advantages of this platform are mentioned below.

Benefits of using the Bajaj Finserv Experia portal 

The Bajaj Finserv customer care Mumbai provides multiple benefits for its users. A few of those benefits are mentioned here – 

  • Hassle-free online payment

The Experia portal provides the ease of making online transactions for its customers. They can pay EMIs, part-repayments and others using a few steps. Borrowers have to select ‘Quick Pay’ and proceed accordingly to complete the payment. 

  • Get loan details

Customers of Bajaj Finserv have to login to their account to get their loan-related details. If required, they can also download their loan statement, check their outstanding loan details etc. 

  • Avail pre-approved offers

Bajaj Finserv provides tailored pre-approved for their customers to expedite the loan application process. These offers are available on selected financial products and are specific for individual customers. 

Thus, to reach Bajaj Finserv customer care, the Experia portal is the most convenient and hassle-free way to do it. Additionally, it also has multiple benefits that enhance the borrowing experience of an individual.

Additional Read: Here’s Why You Must Use an Education Loan Calculator Before Taking an Education Loan

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